Built on Faith. Driven by Purpose.
Customer care
Track Your Order
Check the status of an order here once it has been placed. Carrier shipment tracking is separate and comes from the carrier.
While your order is in production
Made to order. WearBN apparel is printed and finished after you order. Production normally takes 3–7 business days. Carrier transit time is additional for shipped orders.
After your order ships
Once your order ships, the status shown here updates. Carrier tracking, where the carrier provides it, comes with the shipping confirmation and is not shown on this page.
Picking up in Midtown Savannah?
Free locker pickup is available in Midtown Savannah at any order value, with no minimum purchase. Our Savannah team prepares pickup orders locally. Production normally takes 3–7 business days, and waiting for an available locker can add time. Please wait for your ready-for-pickup email from support@wearbn.com before visiting. It gives you the exact pickup location and your locker details and code, and asks you to reply to confirm you’ve received it.
Pickup is available every day, 8 a.m.–8 p.m. Eastern Time. Your 48-hour collection window starts when you receive the ready-for-pickup email. When you confirm you’ve received it, we reply with your exact collection deadline. If your order is not collected within that window, we move it from the locker to safe holding while we arrange another pickup with you. If you haven’t confirmed receipt and the locker is needed for another order, we contact you and move your order to safe holding while we arrange another pickup. Moving an order to safe holding does not cancel or refund it.
Need help with an order?
Contact us with your order number and we will look it up.
If we supply the wrong item, size, or color, contact support@wearbn.com with your order number. We will replace it at no charge, including any necessary shipping.
For damaged items, misprints, or pressing defects, email support@wearbn.com within 30 days of delivery or pickup with your order number and clear photos. We will provide a free replacement or refund when appropriate.
Contact support@wearbn.com before returning anything and wait for our instructions. If a return is approved, we’ll send you the return address and instructions. Please do not leave returns at the Savannah pickup lockers.
Check your order status
Enter the order number from your confirmation email and the email address used on the order. This shows the order status, not carrier shipment tracking.