Customer care

Terms and Conditions

These terms apply to orders placed on wearbn.com. Effective date: September 30, 2026.

Who we are

For now, orders placed on wearbn.com are sold by Optimal Graphix LLC. In these terms, “we” and “us” mean Optimal Graphix LLC as the seller of your order. WearBN is a brand owned by Buck Nation Worldwide LLC, whose Savannah team prepares and hands over Savannah locker pickup orders on Optimal Graphix LLC’s behalf. Contact us at support@wearbn.com, or write to Optimal Graphix LLC (WearBN), 1729 NW Saint Lucie West Blvd # 1111, Port St. Lucie, FL 34986.

Your order

Your order is accepted when your payment is confirmed. Card, Link, Cash App Pay, Apple Pay, Google Pay and PayPal payments are normally confirmed at checkout. A payment from a U.S. bank account can take several business days to be confirmed. We send an order confirmation email as a record of your order, but acceptance does not depend on that email reaching you. If you don’t receive it, contact support@wearbn.com.

Made to order

WearBN is print-on-demand. WearBN apparel is printed and finished after you order. Production normally takes 3–7 business days. Carrier transit time is additional for shipped orders.

Each design is made in one adult fit, unisex or women’s, shown next to the size selector on the product page. Please check the Size Guide and your selections before ordering.

Prices and payment

Prices are in U.S. dollars.

You can pay through Stripe (card, Link, Cash App Pay or a U.S. bank account, plus Apple Pay or Google Pay where your device supports them) or PayPal. As the seller, Optimal Graphix LLC collects payment for your order through its own Stripe and PayPal accounts and handles any refund. Your card or bank statement may show OPTIMAL GRAPHIX LLC, and your PayPal activity may show Optimal Graphix, for a WearBN order. If you have a question about a charge, email support@wearbn.com.

Shipping

We ship within the United States only. Shipping is $8 per order when the merchandise total, after discounts and before tax, is below $100, and free at $100 or more. Carrier transit time is additional to production time.

Free locker pickup: Midtown Savannah

Free at any order value, with no minimum purchase. The Savannah team prepares pickup orders locally.
Our pickup lockers are at different locations around Midtown Savannah. Your ready-for-pickup email gives the exact address of your locker’s location, your locker number and its code.
Waiting for an available locker can add time to the 3–7 business-day production estimate, and no pickup-ready date is guaranteed.
Please wait for your ready-for-pickup email from support@wearbn.com before visiting. It asks you to reply to confirm you’ve received it.
Pickup is available every day, 8 a.m.–8 p.m. Eastern Time.
Your 48-hour collection window starts when you receive the ready-for-pickup email. We can’t see when an email reaches you, so we ask you to confirm you’ve received it. Your confirmation doesn’t start the window; it tells us you have the email.
When you confirm, we reply with your collection deadline. We count it from the time you confirm, so it is at least 48 hours after your confirmation. If that time falls before 8 a.m. Eastern Time, your deadline is 8 p.m. that same day; if it falls after 8 p.m., your deadline is 8 p.m. the following day.
If your order is not collected by the deadline we send you, we move it from the locker to safe holding while we arrange another pickup with you.
If you haven’t confirmed receipt and the locker is needed for another order, we contact you and move your order to safe holding while we arrange another pickup.
Moving an order to safe holding does not cancel or refund it.
If your order is placed in a locker again for another pickup, the location may be different. We send you a new ready-for-pickup email with the new address, locker number and code; use only the details in your latest email.

Changes and cancellations

For a change or cancellation before production begins, email support@wearbn.com as soon as possible. Sending a request does not itself confirm the change or cancellation; please wait for our confirmation.

If we confirm your cancellation before production begins, we refund the full amount you paid to your original payment method.

Returns and exchanges

Once production begins, we do not accept returns or exchanges for customer-selected sizing, color, or change of mind.
If we supply the wrong item, size, or color, contact support@wearbn.com with your order number. We will replace it at no charge, including any necessary shipping.
For damaged items, misprints, or pressing defects, email support@wearbn.com within 30 days of delivery or pickup with your order number and clear photos. We will provide a free replacement or refund when appropriate.
Contact support@wearbn.com before returning anything and wait for our instructions. If a return is approved, we’ll send you the return address and instructions. Please do not leave returns at the Savannah pickup lockers.
The same policy applies to shipped orders and Savannah pickup orders.

Full details: Shipping & Returns.

Your information

Our Privacy Policy explains how we collect, use and share personal information.

Changes to these terms

If we change these terms, we will post the new version on this page and update the effective date. The terms in effect when you place an order apply to that order.